Phone verification code doesn't not work

Modified on Wed, 29 Oct at 8:11 PM

If the verification code does not work, please try the following:

  • Always use the latest code. If you have requested multiple SMS messages, only the last one is valid.

  • Have the code sent again. Below the entry field, there is a "Resend" option – you can do this every minute.

  • Restart the app and try again. If the SMS arrived late, the app may already be expecting a newer code.

  • Restart your phone. This simple step often helps, as it clears up temporary problems with SMS reception.

What if the code still doesn't work?
Please email us the following information and we will check with our technicians:

  • the phone number used during registration (include the international dialing code)

  • mobile operator (e.g., T-Mobile / O2 / Vodafone)

  • operating system: Android / iOS

  • operating system version

  • phone model (e.g., iPhone 12 / Samsung S24)

  • approximate time when the code arrived

  • how many verification SMS messages you received

Please send this email to support@littlebitapp.com. We will get back to you as soon as possible.

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