I got a code that does not work, what should I do?

If you are unable to enter the referral code or it appears to be invalid, please try the following steps:

• Check that the code is correct. The referral code is a six-digit combination of letters and numbers. Make sure you have copied it accurately, without spaces or typos.

• Use a direct link. If your friend sent you an email invitation, click on the link in the email – the code will be filled in automatically when you open the app.

• Check that you are in the registration phase. The referral code can only be entered when creating a new account. If you already have a Littlebit account, it cannot be added retroactively.

• Try registering again. If the code still doesn't work after checking, close the app, reopen it, and enter the code again.

If the code still does not work after these steps, please contact us here. Please include the following information:

• the email address you used to register

• the exact referral code you received

• whether you entered the code manually or via a link

• the approximate time you attempted to enter the code

We will help you resolve the situation.