After you fill out the AML questionnaire, it’s our turn. Our systems and compliance team review the information you’ve provided, and based on the outcome of that review, we take the necessary steps.
Most questionnaires go through a quick check, usually within one business day. If everything is in order, your saving will automatically activate after our confirmation. If you completed the AML form in advance through the app settings (Settings → AML), your first Bitcoin purchase will occur automatically once you exceed your first milestone. If you fill out the form only after being prompted by the app during your first saving, the Bitcoin purchase will happen immediately after our approval.
In some cases (for example, if you’re a politically exposed person), the review period might be extended due to additional checks required by regulators under national and EU laws. Even in such cases, we typically complete the process within a few days, up to one week at most.
In rare situations, saving through the Littlebit app may be restricted. This can only happen in very specific cases defined by regulatory authorities. If that happens, we’ll inform you and explain the situation in detail.
Until the AML form is completed and verified, saving is paused and no Bitcoin purchases are made. Once the verification is finished, your accumulated amounts are split into milestones, and the app gradually processes the purchases.
Your funds always remain in your bank account, money is only charged from your card at the moment when a Bitcoin purchase actually takes place.
If your verification seems to be taking longer than expected, please contact us here. Include the email linked to your account and the approximate time you submitted the AML form. We’ll check the status and let you know what to do next.
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