If the Littlebit app doesn’t load the home screen after launch or gets stuck during startup, it’s most likely caused by an active VPN.
For security and regulatory reasons, the Littlebit app does not work when a VPN is enabled. A VPN connection prevents the app from verifying your real location or securely connecting to your bank, which is essential for the app to function properly.
To start the app, please turn off your VPN and reopen the Littlebit app. Once VPN is disabled, the app should launch normally.
If the issue persists even after turning off the VPN, please check that you have the latest version of the app installed and a stable internet connection. If the app still won’t open, please contact us here.
In your message, please include:
whether you already have a Littlebit account and the email address linked to it,
your phone model (e.g., iPhone 14, Samsung S23),
your system version (e.g., Android 12 / iOS 18),
and the approximate time the issue occurred.
We’ll review the situation and help you resolve the problem.
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