If you want to take advantage of the referral program but your code isn’t working during registration, don’t complete your registration without it just yet.
⚠️ Once your account has been created, you can no longer add a referral code.
What should I check first?
Make sure that:
you’ve entered the referral code correctly, without any typos,
there are no spaces before or after the code,
you haven’t completed your registration yet.
Still having trouble with your code?
Get in touch with us before completing your registration.
To help us look into the issue more quickly, please send us:
the referral code you’re trying to use,
the email address you’re registering with,
a screenshot of the error message, if possible.
We’ll be happy to look into it and help you find a solution.
I’ve already created an account without a referral code
If you’ve already created your account, unfortunately, it’s not possible to add a referral code afterwards.
For more information, check out the article “I forgot to enter my referral code. Can I add it later?”